Exhibitions

FAQ

Q1: What kind of company are you?
A: We are the real professional welding machines supplier, which has production team, R&D team, sales force and after-sale serviceteam. And we have our own welding robot laboratory for research and to provide free technical training.

Q2: How do you guarantee product quality?
A:We have our own welding laboratory, which not only tests all welding consumables but also provides customers with welding solutions, accumulates a large amount of data experience, and has absolute experience in product quality control.

Q3: Do you have any warranty?
A: Yes, we have. One year warranty for welding rod.

Q4: What certification do you have?
A: All of our product shave 8 countries classification societies quality certification which ensures the quality and safety. Our products are under strict quality management to ensure supreme quality.

Q5: What's the package?
A: 5kg; 15kg; 20kg as one spool.

Q6: What is delivery time/lead time ?
A: The goods will be shipped within15-30 days after the receipt of your payment.

Q7: What is your minimum order ?
A: 1080kgs.

Q8: What is your payment term ?
A:1- 30% down payment for order confirmation, 70% before shipment. 2- 100% at sight LC.

Q9: Can you send the samples for testing?
A: Yes, we can support sample, free for send Express charges pay by new client, second test sample all free.